Find the answers for the most frequently asked questions. Click on a question below to see the answer in the right column
- Can I put my own sensors in the Cumulus One?
- Is it possible to just buy the airframe – no electronics?
- The landing seems hard, is this hard on the equipment?
- The legal limit for my type of operation is 1.5 kg max weight. Is this possible?
- What is the accuracy while mapping?
- What is the story with the funny landing method?
- What makes Cumulus One different from all the cheap foam-fliers out there?
- What software do you support for post-processing mapping data?
Little Smart Things
- Can I pay for my new aircraft right away?
- Do you ship to all countries?
- Have you received my payment?
- I have not received what I ordered, what do I do?
- I haven’t received my package yet, what should I do?
- I received a damaged aircraft, what do I do?
- I received damaged items, what do I do?
- I would like to return my drone, what do I do?
- What is the warranty on aircrafts?
- When will my order be shipped?
- When will my package arrive (countries within the EU)?
- When will my package arrive (outside the EU)?
- Where do I find the terms of warranty?
- Can I decide the amount of overlaps and sidelaps of the pictures?
- Can I decide where my aircraft should land?
- Does Mission Planner automatically collect the weather forecast?
- How is the mission uploaded from the ground station to the aircraft?
- What is Mission Planner?
- What languages does Mission Planner support?
- Can I change the propellers to an other type?
- Can I use my own LiPo batteries?
- Is the Nimbo One suitable for mapping?
- What can the Nimbo One carry / what is the maximum payload weight?
- What is the realistic flight time of the Nimbo One?
Strato- and TinySnapper
- Can I extend the servo cable or IR trigger cable?
- Do you have a complete list of all supported cameras?
- How do I get the correct firmware for my StratoSnapper?
- How much power does the Snappers consume?
- Is my camera supported?
- My camera does not trigger, why?
- My LittleSmartTool does not work, what do I do?
- The servo-indicators in the setup utility are erratic, or switches on and off. What do I do?
- What camera to choose in the set-up menu, in LittleSmartTool?
- What LANC commands should I use?
- What plug type is used on the StratoSnapper?
- What voltage is safe to use with the StratoSnapper/TinySnapper?
- When I use the timelapse setting, the camera stops and starts every now and then. What should I do?
- Which actions are supported on the StratoSnapper, shutter, video zoom?
- Are there any general helpful tips for flying in different weather conditions?
- Are there any weather conditions preventing a flight?
- Can weather conditions result in poor performance?
- How can I get current weather data at the flight location?
- What is highest wind speed it is safe to fly in?
- What should be taken into account while planning the landing?
- What should be taken into account while planning the takeoff?
Absolutely yes, the payload compartment is quite big and you can add your own stuff.
We are happy to provide 3D drawings for making your own mounts or we can custom cut foam to meet your needs.
The onboard power systems will be able to deliver anything from 3.3v – 16.0v to support your choice of sensor.
It is in principle not possible.
The landing method is deeply tied to the navigation computer and the overall stabilization. If you really know your way around avionics, then let’s talks about it.
We have thoroughly tested the shock absorption and it’s distribution in much detail, and the short answer is: no.
We haven’t had a camera that has failed due to impact effects yet. The most G’s we have recorded is about 50G delivered in about 2 m/s.
This may seem like a lot, but in comparison a spinning (old fashion) hard drive will be able to withstand about 350G’s in the same timespan.
Yes – no problem.
The weight range for the aircraft is 1.49 – 2.2 kg.
Depending on the sensor you plan to use you can adjust battery size. This will affect flight time.
This is a question with many variables.
Take a flight done with a Sony RX100III from 100 meters with a few ground control points, we get an absolute accuracy (XYZ) with a maximum error of 3.5 cm – compared to a professional surveyors data, done with state-of-the-art ground based equipment.
It’s called a “deep stall”, and is a method to stall the aircraft while retaining control.
This turns the aerodynamics of the flight upside down and the aircraft becomes it’s own parachute during landing.
This is extremely useful since it enables the plane to do a fully autonomous landing without the need for a runway.
First of all the Cumulus One aircraft is not built out of a hobby model plane.
The aerodynamics, materials and guidance systems are professional grade.
It is made from carbon fiber and kevlar and optimized for just one thing: Safe remote sensing with long endurance and very high autonomy.
We have excellent experience with Agisoft Photoscan, but we support a range of products.
The metadata from the flight can be embedded in the pictures or in a custom XML, txt or excel file. Ask us!
Yes. Please arrange it with your sales contact at Little Smart Things.
Yes. We ship to all countries within the EU and most countries outside the EU.
Due to export laws, exceptions may occur.
If you have any questions regarding shipment please contact us at firstname.lastname@example.org
If you have followed the procedure on our webshop, we have receive your payment. Otherwise we will contact you by mail.
For any discrepancy, please contact us as soon as possible on email@example.com
Please contact us at firstname.lastname@example.org with a short description of what you have ordered and what you have received.
We will do our best to help you.
For aircraft, please check the tracking number for delivery status.
For accessories and spareparts, please check with your local postoffice if they have your package.
If you need our help please contact us at email@example.com
If the delivery does not live 100% up to your expectations, please get hold on your local contact at Little Smart Thing.
Please send us an email to firstname.lastname@example.org with pictures of the damaged items and a contact email and phone number.
Please contact us at email@example.com with a short notice on the reason why.
We will get back to you as soon as possible.
Twelve (12) months from the date of delivery.
Your order will be shipped as soon as we have received your order and payment.
We ship Monday-Friday. Orders placed during the weekend will be shipped the forth coming Monday.
Shipment of the aircraft is indicated in the agreement you made with your sales contact at Little Smart Things.
For countries within the EU: shipping to the border usually takes 2-4 working days.
Then add the time for local mail delivery.
For countries outside of the EU: shipping to the border usually takes 4-6 working days.
Then add the time for customs handling and local mail delivery.
Please visit the Warranty page.
Yes. You can setup the amount of overlaps and sidelaps in Mission Planner.
Yes. Landing and takeoff spots are easy to decide and setup.
It is done through a few simple clicks in the Mission Planner.
Yes. When you go through the steps of planning your flight in Mission Planner will give you the option to download weather data of the specific area which you are going to flt over. This is provided that your have internet access at your ground station.
However we always recommend, that you evaluate weather and wind speed and direction manually on site.
Through usb-cable or radio link.
Mission Planner is the software running on the ground station, that you use to program and plan the missions of the Cumulus One and Nimbo One aircraft (if you want to fly automated).
Mission Planner is also the tool you use to monitor your aircraft during flight.
English is supported.
No – we do not recommend it.
The motors, battery and propellers are a very tuned system. They need to match well to obtain the best stability and flight time.
Yes, but you need to pay close attention to balancing the system.
Unlike other multirotors the payload and battery is not in the center of gravity. This means that each should be adjusted to obtain perfect balance.
The Nimbo One is a fully capable mapping tool for 3D, 2D, GIS etc.
It is very efficient for small areas and buildings. If you are looking to map acres or square kilometers then the Cumulus One would act as a better tool for you.
The Nimbo One will carry up to around 370 g – more if there is no need for a stabilized gimbal.
The total weight of the Nimbo One is 950 g plus payload and battery. Maximum take off weight is 1.4 – 2.2 kg.
It depends on payload and battery size.
If we put in the standard battery of 8.700 mAh and a GoPro camera then you will have around 25-30 minutes of flight time.
Yes, no problem there. Be sure to keep the correct polarity though.
We are not able to test all cameras, but the followings cameras are supported:
Visit the software page and download the latest firmware.
Very little, when powered on it consumes less that 15mA.
When the IR LED is transmitting a pulse it could consume up to 80mA, but the duration of the trigger pulses are very short. Often below 1 millisecond.
Check in the specifications of the camera to see if a remote is supported.
Most cameras with a remote work with the StratoSnapper. For the TinySnapper your camera needs Infrared.
Check if the camera is in remote mode.
Most cameras need to be setup to work with an IR remote. Also, disable any auto-power-down.
If the camera powers down after a number of minutes without any action, the camera will not act on the remote signal.
If “LittleSmartTool” does not work – Update your Java.
If you get a connection fail in LittleSmartTool – Update your FTDI driver.
If you get this message: “Port is in use” Mkdir /var/lock chmod 777/var/lock
Run following command from the MAC terminal (command line) found in Launchpad:
sudo mkdir /var/lock
sudo chmod 777 /var/lock
This is an issue related to servo update frequency, and if you use mikrokopter electronics try to adjust it in koptertool.
We are working on making a general fix for this. Will be in software version 0.27.
If your camera type isn’t among the choices given by LittleSmartTool, choose a camera with the same set-up. Either IR, Wire or Lanc.
We do not know the commands for each camera. The only way to find the right ones is testing.
Please have a look at this page which lists all the types available for Sony.
You are more than welcome to send us a mail, with the LANC commands that you use for your camera. We will then share it with whoever should need it.
The connectors used for IR trigger cable and wire trigger is JST PH. The plugs for servo-cable is standard 2.54 mm headers. The USB is a standard USB Mini.
Stay below 6v and you are safe. The absolute max is 6.5v, but that’s pushing it.
Generally you could go down to about 3.5v, but below that it may become unstable.
It is highly recommended to use a regulated power source. For example a UBEC, RECOM, TRACO etc. Most multirotor heli’s already have that on board.
Do not connect your flight LiPO directly to StratoSnapper or TinySnapper. It will die!
This can be due to the camera settings.
Turn off all extra functions on the camera, like Autofocus, Face detection etc.
Make sure that you only take pictures in either RAW or JPEG, not both of them.
Only take one picture at the time.
Have the fastest SD card possible.
These things should solve the problem.
Most cameras will support video recording if put into video-mode before sending a shutter pulse. There are exceptions.
Basically if your camera supports it, we probably will as well. If you know that your camera supports an action via remote, and the StratoSnapper does not please drop us a line, and we’ll fix it!
Anemometer can help you to check actual wind speed at the flight location.
Keep in mind that the wind is usually stronger above the ground level.
See surrounding objects to determine the wind direction. (wind power plants are facing wind; smoke; throw piece of grass in the air).
Observe the weather conditions not only before, but also during the flight.
Use Return and Land to abort the mission if the weather conditions change to worse.
Yes. You should not fly in any weather conditions which may prevent you from visually tracking your aircraft during it’s flight. This may include rain, low cloud, or the dark. Also you should not fly in wind which exceeds 10 m/s.
Yes, flying with strong tailwind may be a cause for missed images during the flight.
This is due to higher than usual ground speed; Flying in the cold environment can result in shorter than expected flight times.
Mission Planner has a built in tool to check the weather conditions at mission location.
This can be helpful if you are planning your flight before going to the flight location.
Our aircraft should only be used if wind speed is below 10m/s.
Adjust the Descend and Land waypoints so that the aircraft approaches the landing location while flying into wind.
Cumulus One should be launched into the wind.
It is also recommended to set a Climb waypoint into the wind from the launch location.